Technical Writer

Overview

The Drivers Documentation team is a hands-on and enthusiastic group of engineers who are passionate

teaching developers how to work with data and build applications. We are hiring a "Technical Writer, Drivers" to help us create world-class documentation for MongoDB's developer-focused products -- in particular, MongoDB Drivers and Connectors.

Our team works closely with MongoDB's engineering and product organizations to deliver outstanding developer documentation for everyone, regardless of where they are in their software engineering career. Every month, hundreds of thousands of developers turn to our content to help them build microservices, backend and line of business applications, and other projects that are used by millions of people worldwide.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

• MongoDB

Candidates

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB's unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we're powering the next era of software.

Our compass at MongoDB is our

Requirements

3+ years of combined experience in one or more of the following roles: technical writer, developer advocate, and/or  software engineer. Beyond industry experience, we are looking for someone who is:

• Experienced with developing and shipping modern line-of-business applications OR has extensive experience contributing to complex documentation sites, preferably in a docs-as-code environment
• Experienced with using great developer documentation and educational materials. You are excited to empower other developers by creating best-in-class documentation
• Experienced with and enjoys deep investigations of new technical concepts plus teaching others what you've learned
• Eager to keep learning and growing. Passionate about giving and receiving feedback
• Empathetic with developers of different skill levels and backgrounds to understand what they might find challenging

• Work with technical and non-technical teams to meet the documentation needs of our users
• Research functionality and features and validate it through testing
• Develop sample apps & code examples to help users kickstart their projects or refresh themselves on syntax
• Write documentation for MongoDB
• Develop tools that help us create and maintain content

• Within three months, you'll be comfortable with our tools and writing style and be able to apply them when authoring new content for MongoDB Drivers and Connectors. You'll also have completed our company's required technical onboarding.
• Within six months, you'll have gained enough product expertise to propose and deliver new projects while building relationships with the teams that we work with. You'll also be applying our writing style and coding best practices in both your own work and reviews of your teammates' work.
• Within twelve months, you'll have taken ownership of a subject area and be able to estimate and deliver the related work. By this time, you'll have performed a full annual cycle of performance and growth conversations with your manager.