Senior Software Engineer, Customer Observability
Overview
The MongoDB Customer Observability Team is a diverse group of contributors working together to help our users manage MongoDB at global scale. The team is responsible for MongoDB Atlas: our database-as-a-service offering and fastest-growing product, which allows users to deploy globally distributed MongoDB clusters in just minutes.
We're seeking a Senior Software Engineer to join our team to tackle exciting challenges within the Observability space.
You'll contribute to developing tools and platforms that help our users understand the health and performance of their MongoDB deployments. This includes collecting metrics, monitoring slow queries, and offering actionable insights such as index and schema suggestions that improve the speed, efficiency, and overall reliability of their databases.
This role provides a unique opportunity to drive engineering excellence across both dimensions of observability, leveraging technologies being developed within the Customer Observability group and contributing directly to the success of our customers and our product teams. If you're passionate
large-scale systems, digging deep into telemetry data, and building tools that make a real impact both internally and externally, we'd love to have you on board!
We are looking to speak to candidates who are based in Dublin for our hybrid working model.
- Has at least 5 years of experience as a backend or full stack engineer
- Enjoys collaboration and being part of a team
- Is approachable, curious, and intellectually honest
- Is a backend engineer with a willingness to take on frontend tasks or a full-stack developer with a bias towards backend
- Has written backend systems in a compiled language (Java, C#, Go, etc.)
- Has experience with the design and architecture of a modern, scalable web application
- Enjoys chasing down difficult problems in a distributed environment and on an database diagnostic/operation level
- Always strives to expand their knowledge and keeps up to date with new technologies
- Is familiar with debugging and troubleshooting production issues
- Strong understanding of algorithms, data structures and their time and space complexity
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB's unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we're powering the next era of software.