Product Operations Lead
Overview
is hiring a Product Operations Lead who knows how to make product organizations run well. You’ll build the rhythms and systems that give Product, Design, and Engineering clarity, speed, and leverage. If that sounds like your kind of problem, read on.At Apollo, you'll help shape the future of how the world's top enterprises innovate and deliver mission-critical platforms and applications.
Our customers depend on Apollo to orchestrate complex API infrastructures at scale, from traditional web services to emerging AI workloads. As we expand our product portfolio to meet evolving customer needs in the AI era, you'll be building the operational infrastructure that enables our Product, Design, and Engineering teams to ship with speed and confidence.As our Product Operations Lead, you'll design, own, and drive the operational cadences that support our Product, Design, and Engineering (PDE) teams. You'll equip them with tools, practices, and insights, empowering them to make faster decisions and maximize the performance and impact of our products.
You’ll love the entrepreneurial, collaborative, and analytical aspects of this role - and will have company-wide visibility and impact as you build out a new muscle of operational excellence at Apollo.What you’ll doDesign and own PDE's operating rhythms and tooling - Build the cadences (roadmap reviews, product councils, launches), workflows, and tools that enable fast, effective decision-making across Product, Design, and Engineering.Create visibility and minimize overhead - Invest in automation and self-serve data that gives the company insight into PDE execution and product performance, without making PMs write status updates.Solve operational gaps that don't have clear owners - Identify and address coordination breakdowns, unclear decision-making processes, or strategic initiatives falling through the cracks between teams.Scale best practices company-wide - Partner with operations leads across functions to level up coordination and execution beyond just PDE.
Requirements
YouexpertiseExperience in Product Operations, Product Management, Management Consulting, or Strategy & Operations, with meaningful Product Ops experience in a B2B environmentYou know what great operating cadences look like and have a bias for continuous improvement to keep iterating on themYou're analytically sharpExperience running analytical efforts for cross-functional projects that have influenced product or strategic directionYou can form hypotheses from ambiguous data, design instrumentation to fill gaps, and translate insights for different audiences (PMs vs. executives vs. engineers)You influence without needing to own decisionsTrack record of driving alignment and executing complex projects with stakeholders from technical ICs to executivesComfortable facilitating decisions in group settings and managing change, even when you're not the decision-makerYou're a self-s