Jr Product Administrator

Overview

our clientOur client is a U.S.-based financial services company specialising in real estate lending. Their technology ecosystem includes a blend of in-house platforms and multiple vendor SaaS tools used across operations, underwriting, and customer-facing workflows.We are seeking a Junior Product Administrator / Analyst to support the configuration, administration, and daily operations of vendor SaaS applications used by internal teams.This is a hands-on role ideal for someone who enjoys learning new tools, understanding how systems fit together, and serving as an internal point of contact between engineering, architecture, vendor support, and business stakeholders. 1–2 years of experience in SaaS administration, product operations, or technical support.

Strong ability to learn new software tools and understand system behavior. Excellent communication skills in English (written and verbal). Basic analytical skills and comfort working with technical teams.

Ability to triage issues, manage priorities, and follow structured processes. ResponsibilitesConfigure, administer, and maintain multiple SaaS applications (user access, entitlements, backend switches, workflows). Support onboarding, permissions, operational updates, and client-facing requests.

Troubleshoot issues, document findings, and escalate to vendors when needed. Maintain product documentation and configuration standards. Serve as a liaison between vendor systems and internal architecture/product teams.

Assist with light product analysis as tools integrate with internal systems (e.g., LOS, reporting). Bonus Points Experience in financial services, lending, or workflow-heavy SaaS products. Prior exposure to product analysis or cross-functional vendor management.

Confidence navigating systems with complex configurations or backend rules. Competitive

Benefits

, dedicated support, and the flexibility of remote work within a dynamic environment that fosters collaboration and professional advancement.

in USD.Fully remote work.Flexible schedule and collaborative work environment. .