Implementation Engagement Manager
Overview
Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.
Are you an energetic and customer-focused Project or Program Manager? Are you action-oriented and proactive by nature? Can you quickly decompose complex concepts and explain them in a way that makes sense to technical and non-technical audiences? If so, we want to speak to you!
Black Duck, a repeated leader in the Gartner Magic Quadrant for Application Security, is seeking an experienced Project / Engagement Manager to help our Implementation and Services Team drive customer onboarding and adoption. We're looking for someone to help take our business to the next level of excellence in delivery and customer delight!
The Black Duck Technical Services team is dedicated to supporting our customers in developing their AppSec vision and achieving their goals quickly. We accomplish this through the delivery of exemplary product implementations and adoption-focused services that are tailored to their specific needs. Our services are designed to help customers of all sizes and types, from Startup's to global organizations, build secure, high-quality software faster and maximize the value of their Black Duck tools.
A Day in Your Life
In this role, you'll be responsible for the planning and successful implementation of Black Duck solutions to help the world's leading technology companies meet their software security goals.
- Project Management: You'll serve as project lead and own all functional aspects of the engagement. This includes requirements gathering and translating the scope of work into a project plan containing milestones, deliverables, dependencies, critical path, and RACI.
- Delivery: You'll coordinate people (vertical, horizontally) and processes to ensure projects are delivered on-time, on-track, and within budget to consistently produce high quality outcomes.
- Communication: You'll establish and maintain relationships at all levels of the customer organization including project team members, executive sponsors and key stakeholders.
- Status Reporting: You'll develop status reports and communicate clear, accurate, and timely updates regarding