Documentation Specialist (100% Remote, Contract)

Overview

Pacston & Partners is collaborating with a legal technology firm to recruit Documentation Specialists who will support international clients with complex application processes.

This is a fully remote position.

Requirements

We are looking for detail-oriented professionals with strong English writing skills, excellent communication abilities, and a commitment to top-tier client service.

• Respond promptly and professionally to client inquiries
• Review client-submitted documents thoroughly and provide clear, actionable feedback
• Assist clients in managing individual case workflows, ensuring all deadlines and milestones are met
• Maintain effective communication with clients and internal teams to support case progress

Applicants must have access to a reliable internet connection and use their own computer equipment. Candidates must be available to work during day shifts; part-time opportunities are not provided.

• Bachelor's degree
• Strong command of professional English (equivalent to IELTS 7.0 / MUET Band 4 or higher)
• Proficiency in office tools (e.g., Microsoft Office, Google Workspace)
• Excellent time management and organizational skills
• A proactive and client-focused mindset
• High attention to detail