Customer Support English, French and Spanish

Overview

Remote working,

is paying an annual

will help resolve client queries/issues in relation to products and e-commerce sales received ei.ther by telephone, email or o.ther channels.

This is a business to business role.

Duties &

Requirements

be required to work at least 22 hours per week, Monday, Friday plus ei.ther Tuesday or Thursday.

This organisation creates and innovates products and services for DJ’s, Musicians, Clubs and the music community.

The London Headquarters is growing rapidly and we are recruiting remote, multilingual Cus.tomer Support Coordinators.

Within the Cus.tomer Support team,

Handle incoming cus.tomer enquiries in relation to products or e-commerce salesResponsible for assigned cus.tomer service ticketsFollowing the internal procedure for cus.tomer service operations and meeting its service level goalsWhere necessary liaise with o.ther internal departments and third-party service providers Identify cus.tomer queries that require a high level of technical expertise Initiate the process for e-commerce returns Skills & Experience: Multilingual, fluent in English, French and Spanish essential.

Experience using Zendesk or o.ther relevant cus.tomer service systemsCus.tomer service experience is essentialProficient in all Microsoft Office packagesKnowledge or interest in DJing and music would be an advantage.

Additional languages would be an advantage This is a fabulous opportunity for candidates with an interest in music and DJ's to join a prestigious international organisation.

Fluency in English and both Spanish and French is essential.

Please do also visit our website www.annejagger.com to see the full range of our current vacancies as we do not advertise ALL of our available opportunities.

Anne Jagger Recruitment Ltd is an employment agency and employment business.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, age, marital status, religion, colour, age, race, disability or sexual orientation.

Each candidate will be assessed only in accordance with their skills,

and abilities to perform the tasks of the specific role.

If you do not hear back from Anne Jagger Recruitment within 7 days, unfortunately you have been unsuccessful.

Please continue to view the website for o.ther opportunities.

To apply: https://weworkremotely.com/remote-jobs/anne-jagger-recruitment-cus.tomer-support-english-french-and-spanish

Salary

of £37,000.