Case Coordinator

Overview

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance.

Here, there’s no limit to what you can achieve.Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top CompaniesCertified as a Great Place to Work®Fortune Best Workplaces in Financial Services & InsuranceCase CoordinatorPRIMARY PURPOSE OF..

service and internal support to an assigned team.ARE YOU AN

Requirements

? We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work, are customer-oriented and are naturally empathetic.Are you looking for an impactful job requiring no prior experience that offers an opportunity to develop a professional career?A training program to learn how to help employees and customers from some of the world’s most reputable brandsAn assigned Preceptor and manager who will guide you on your career journeyCareer development and promotional growth opportunities through increasing

A diverse and comprehensive

Benefits

package to take care of your mental, physical, financial and professional needsA stable and consistent work environment in an office and/or virtual settingESSENTIAL RESPONSIBLITIES MAY INCLUDE Manage caseload consisting of Workers’ compensation claims under supervision and in collaboration with Clinical Case Management Team.Collect and document data for Workers’ Compensation Claims while adhering to Case Coordinator Workflow and company guidelines.Process and facilitate necessary treatment services in accordance with company policy and procedure.Verifies return to work and remain at work status through routine communication with claim parties and documentation in claim management system.Utilize telephonic and written communications to accurately report return to work dates in accordance with company policy.Maintains knowledge of Bureau of Workers’ Compensation rules and laws, workers compensation process, and Sedgwick policies and procedures.Education & Licensing High School diploma or GED required.ExperienceOne (1) year case management experience or equivalent combination of education and experience required.Skills & KnowledgeKnowledge of Bureau of Workers’ Compensation Mandatory elementsExcellent oral and written communication skillsPC literate, including Microsoft Office productsHighly organizational with excellent time management skillsExcellent customer service skillsAbility to work independently and in a team environmentAbility to manage multiple and changing prioritiesDecision making/problem solving skillsAbility to meet or exceed Performance CompetenciesTAKING CARE OF YOU Colleagues are offered a world class training program with a comprehensive curriculum, being in person the first weekAn assigned P

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