Associate TSE I

Overview

Building on the rapid success and adoption of MongoDB, we are delivering applications and services that make it much easier to manage and scale database deployments. 

We are looking to speak to candidates who are based in Tel Aviv for our hybrid working model.

• Be a part of the company that's reinventing the database, focused on innovation and speed
• Enjoy a fun, inspiring culture that is engineering focused
• Work with talented people around the globe
• Learn, contribute, and make an impact on the product and community

Our Cloud Associate TSE 1's form the front line of our cloud support team, directly responding to questions from our customers on areas such as connectivity, the availability of the Atlas service and questions

the UI or platform features.

the opportunity to get comfortable working with the cloud every single day and be part of a team that works at the frontier of SaaS services and database systems, this is the role for you.

a wide range of internet technologies. You should also have

• General knowledge of operating systems and scripting, specifically Linux and bash 
• Hands-on networking experience 
• Fundamental computing concepts 
• Technical or non-technical customer service experience
• Experience using any cloud services stack such as AWS, Azure or GCP
• Genuine desire to help customers be successful
• Strong desire and ability to rapidly learn a wide variety of new technical skills
• Ability to think on your feet, remain calm under pressure and solve problems in real-time
• Strong teamwork: willingness and ability to get help from team members when required, and the good judgment to know when to seek help

In order to hit the ground running it would be advantageous if you had experience in any of the following areas

• Database architecture and administration (relational or non-relational)
• Automation tooling and APIs
• Systems administration and knowledge of distributed systems
• Analysis of customer workloads and use cases, including performance, availability, and scalability
• General understanding of the genAI concepts and technologies in this space

Extra bonus points if you have experience in one or more of Java, Python, C#, Javascript, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more

what it's like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273377865